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Privacy Policy

 

Our contact details 

Name: The Mount Somerset Hotel 

Address: Lower Henlade, Taunton TA3 5NB

Phone Number: 01823 444485

E-mail: office@themountsomerset.com

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details, IP address, cookie information) 

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

For information about The Mount Somerset, the restaurant, menus,offers and services

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

  • Your consent. You are able to remove your consent at any time. You can do this by contacting: office@themountsomerset.com
  • We have a contractual obligation.
  • We have a legal obligation.

How we store your personal information 

Your information is securely stored and will be retained for as long as you use our systems or services, or we keep your name, email address and telephone number for a period of up to six months after you finish using said systems and services. We will then dispose of your information by deleting your personal details on our computer software onsite.  

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at office@themountsomerset.com, telephone 01823 444485 if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at: office@themountsomerset.com  

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk